Showing posts with label bulk voice calls. Show all posts
Showing posts with label bulk voice calls. Show all posts

Thursday, July 28, 2016

Voice Broadcasting: A Cost Effective Solution

A communication system that is used to send voice messages in bulk to multiple people at a time. Businesses these days are making great use of voice communication because of multiple benefits it brings. Customized messages are created and then sent to people. Many small and medium enterprises are using it in beneficial ways. This can be used to increase the number of customers and eventually the sales.

The best use of this broadcasting system is that it doesn’t require more people to send extra messages. It’s a useful technique which saves time and money. If the calls are left unanswered, they are rescheduled. Because it is a lot easier and simpler to handle, its use has been increased. Many people don’t know that with the power of voice broadcasting, a business can advertise products, services and business opportunities to hundreds and thousands of potential prospects in less than a minute, than other forms of marketing.




SureVin Voice Broadcasting (Outbound/Bulk Voice Calls) is simple communication technology through which voice messages are sent to thousands of recipients in a very short span of time. It is used for community alerts, notifications in business applications and for promotional purposes. It is also used for wide range of applications like Political Campaigns, Customer Surveys, Mobile Marketing, Meeting Alerts and Wake up calls, Stock Alerts EMI Alerts, Medicine Reminders and many more.

SureVin uses pre recorded messages sent to a mobile or landline networks across the country. Bulk voice calls involves automated dialing several numbers at once using computer managed list, sends a pre recorded messages to dialed mobile or landline numbers automatically. This communication of bulk voice calls enables having merits of personalized messages and penetrative reach. SureVin voice broadcasting allows sending Voice ads in known language to other networks or mobile across other country. It’s a powerful tool for publicity of products and campaigns. The major merit of SureVin VB is to make it accessible to several targeted people relatively in a short span of time.


To reach out to thousands of people, a telephone messaging solution is a preferable auto dialer with personalized messages and response options to choose. The number that you send us, the voice call system dials from the same number and plays your recorded message.  No person is required to talk with the receiver of the automated call. The bulk voice call receiver only listens to the recorded message.

For event notifications, customer surveys lead generation, fund raising, product promotions, service reminders, announcements, this feature can be an ideal communication tool and also easier to use. You can also set reminders like Insurance Premium, Event Notification, EMI, Marketing products, and services & many more.


To know more about Voice Broadcasting Services, Contact us today and we will help you best with our experiences. We look forward to discuss your valuable queries.

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Saturday, June 25, 2016

How Outdoing Voice Support can Help Outsourced Call Center Services

It is vital for a business to provide a qualitative call center services. Through customer interactions, call center services can be improved which can build a strong and long term relationship between business and customers. Some companies only offer phone call services while some surpass voice based contact and use various channels to provide support services on a 24/7 basis. Business organizations which outsource contact services of high quality assimilate comprehensive set of support services by using email and inquiry chat in order to handle customer care for all industry types.

Phone Call Support
This support deals in marketing, customer care and collections. From sales support calls to service related calls, contact center employees are trained for enhancing customer experience by way of contacting them personally and maintaining business relationships. These employees work for several sectors, ranging from financial to insurances to medical. They assist in sales support through lead generation and converting customers thus making them valuable and important member of sales team. Outbound call center professionals also provide support for back end operations by calling and reminding the customers regarding bills, etc. to advance the revenue cycles.

Email Support
This support is for concise order updates. If the customers prefer to communicate to businesses through emails rather than phone calls, contact center employees can be waiting to respond with friendly messages on the receiving end. E-commerce business gets benefited from email support by sending precise order updates and testimony to customers at the time they purchase products from online store. When customers have queries about the products listed in the website, outsourced personnel will be able to follow up quickly having detailed answers thus helping them find the right one. Even in the case of consumers filing complaints through emails, outsourced email support employees are trained to turn negative reactions into a positive one.
 
Help-Desk Support
Helpdesk support deals with product related and technical questions. When buyers contact businesses because of trouble operating a product, outsourcing technical support can help them. Employees for outsourcing can provide friendly support which can increase customer satisfaction with products or system operations through helpdesk support services. Outsourced companies recruit workers who understand how complex a particular product is or an industry is and manage technical or network support for better buyer experience.

Enquiry or Live Chat
This feature is for real time discussions. Seldom does it occur that customers have tough time to decide whether or not they want to purchase a product being on a website. They would prefer talking to a sales representative and inquiring about a respective product rather than sending e-mail and waiting for the response. Through live chat facility or inquiry, customers and outbound professionals can contact to increase customer conversions and help shoppers to make purchase decisions.

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