Inbound Call Center Services

Customer Services offered by the call centers are known as inbound call center services. SureVin offers various types of these services which are fully dedicated as well as integrated solutions to our clients so that they can increase revenue reduce operating expense and acquire more customers.

Each of these is designed to meet specified business requirements. We offer world class customer service because we understand that each customer is important for each business. We believe in customer relation management as well as in creating value through high quality research with an idea to save 40-45% of costs.

The Inbound Call Center Services includes:-

•    Customer Care Service
•    Tele Verification
•    Orders Booking
•    Retailer Desk
•    Help Desk
•    Interactive Voice Response (IVR)
•    Technical Support Service

The Importance of Properly Managed Inbound Call Center Services

•    Reduced wait times
•    Meeting Caller needs 24/7
•    Increased Customer Retention

Improved inbound call center services can actually mean improved customer service relationship. Arranging worthy services to our customers makes them satisfied and comfortable and thus, it gives them a chance to happily continue working with us. The value of services provided by us leaves desirable impact on them also it motivates them to have our services always.

We provide 24/7 advanced, cost effective ICC services to any business across India. With many years of experience in this, SureVin has a unique and different combination of industry knowledge, functional expertise, and contact center technology and program management flexibility to customize any program that can meet your specific needs.

Contact us to learn more about ICC services. We constantly look forward to discuss your needs and to explore more about how we can incorporate our experience in helping you.